The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
EUR 12 per day
Luggage storage
Locker room
24-hour services
24-hour reception
General
Non-smoking rooms
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Dining
Restaurant
Poolside snack bar
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's play area
Kids club
Game room
Spa & Leisure
Seasonal outdoor pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Massage
Hot spring bath
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Avenida Carla De Orleans, Rota, Es,
Rota,
Spain,
11520,
Andalucía
Map view
street view
Avenida Carla De Orleans, Rota, Es,
Rota,
Spain,
11520,
Andalucía
City landmarks
Urbanizacion Costa Ballena
2.8
km
Golf Course
Costa Ballena Ocean Golf Club
670 m
Playa de la Ballena
1.8
km
Ballena Beach
1.8
km
El Ancora
1.9
km
Mall
Centro Comercial Ancora
2.0
km
Mall
Centro Comercial Los Olivos
2.0
km
Los Olivos
2.0
km
Beach
Costa Ballena Beach
2.0
km
Park
Parque de los Lagos
3.2
km
Beach
Playa de las Tres Piedras
3.7
km
la Madriguera Teatro
3.6
km
Bapthist Church
3.7
km
Beach
Playa de Punta Candor
4.2
km
Ermita Nuestra senora de Regla del Pinar
4.4
km
Museum
Centro de Interpretacion de la Naturaleza y El Litoral "El Camaleon"
5.1
km
11550 Chipiona
Corredor Verde del Litoral
4.9
km
Church
Santuario de Nuestra Senora de Regla
6.8
km
Paseo Costa de La Luz 91
Humilladero
6.8
km
Nearby
Golf Course
Costa Ballena Ocean Golf Club
580 m
Restaurants
La Ballena
340 m
Avenida Carla de Orleans 12
Kanguro Chiringuito & Beach Club
940 m
Avenida Nuevo Oasis del sur s/n Costa Ballena
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great pool for kids
Friendly and helpful staff
Dining options could be better
Limited variety in buffet dinners
8.0/10
Great
Rooms
8.3
Location
8.5
Service
8.3
Dining
7.6
Guest reviews
8.0/10
based on 13 reviews
8.4
8.4/10 based on 4679 reviews
Frank
United States,
May
2024
8.2/10
I had a wonderful stay at this hotel. The rooms were very nice and perfect for our family of three, complete with a small fridge and mini-bar. The pool was a great spot for the kids to enjoy. The staff was incredibly friendly and always ready to help. The location was fantastic, just a short walk away from the beach. However, the dining experience could be improved, especially for longer stays.
Rooms
8.0
The rooms were a good size for the three of us, and I liked the convenience of being near the spa on the bottom floor. I also appreciated being able to control the room's thermostat.
Service
9.0
The service was top-notch, with staff members being super friendly and exceptionally helpful. They were always available to answer questions and assist with anything we needed during our stay.
Location
9.0
The hotel's location is amazing, just a 5-minute walk from the beach. It's a perfect spot for some relaxation and convenient for exploring the nearby attractions.
Dining
7.0
I enjoyed the poolside snack bar, but the buffet dinner could get a bit monotonous after a while. The weekend choices were good, but for longer stays, more variety would be appreciated.
Facilities
8.0
The hotel offers great facilities, including a lovely pool that the kids enjoyed. Overall, a pleasant experience.
Great pool for kids
Dining options could be better
Jason
United States,
May
2024
7.6/10
I had a pleasant stay at the hotel. The rooms were average size, with large double-sized beds, a fitted wardrobe, and a spacious bathroom, offering magnificent views of the hotel's golf course and pools. While the service was friendly overall, I found the director or manager to be lacking in warmth. The location, though excellent for relaxation and exploring the Cadiz region, felt a bit isolated in a quiet residential area. The dining experience was above average with diverse and tasty options, and the facilities were well-equipped to ensure a comfortable stay.
Rooms
7.0
The rooms were average size, with large double-sized beds, fitted wardrobe, and spacious bathroom, offering magnificent views of the hotel's golf course and pools.
Service
6.0
The service was friendly overall, although the director or manager was not particularly helpful or friendly.
Location
8.0
The location is excellent for relaxation and exploring the Cadiz region, but felt a bit isolated in a quiet residential area.
Dining
8.0
The dining experience was above average with diverse and tasty options.
Facilities
9.0
The facilities were well-equipped to ensure a comfortable stay.
great views
isolated location
Dennis
United States,
March
2024
7.4/10
I had a wonderful stay at the hotel. The rooms were clean and very comfortable, and the staff was exceptionally caring and thoughtful. However, the dining experience was just okay, and the location could use some focus and rectification. Overall, a pleasant stay with great service.
Rooms
8.0
The rooms were spacious and well-equipped, offering a cozy and comfortable stay.
Service
9.0
The staff was exceedingly supportive, very caring, and thoughtful throughout my stay.
Location
7.0
The hotel is close to the beach with a nice pool, providing a relaxing atmosphere.
Dining
6.0
The dining experience was alright but not exceptional, with room for improvement.
Facilities
7.0
The facilities were satisfactory, catering to essential needs during the stay.
Reginald
United Kingdom,
December
2023
7.6/10
I had a wonderful time at this hotel. The rooms were spacious, clean, and overlooked the pool as I requested, which my 7-year-old daughter adored, making it hard for her to want to stay anywhere else without seeing the hotel mascot, PEPE. While the accommodation may not fully live up to a 4-star standard anymore, the overall experience was enjoyable.
Rooms
8.0
The junior suite I stayed in was lovely and big, perfect for keeping kids entertained.
Service
9.0
The service was amazing, with staff being super friendly and exceptionally helpful, even going the extra mile to prepare bespoke meals like chicken nuggets for the little ones.
Location
7.0
The location was ideal for exploring the Cadiz region and provided a relaxing stay, although it was somewhat small and expensive. It was great dancing at the outdoor chiringito with the sun setting.
Dining
7.0
The dining experience offered a good selection of dishes, although the buffet sometimes felt tiresome and dinner options seemed similar to breakfast leftovers.
Facilities
7.0
The facilities were satisfactory, though not exceptional.
Ralph
United States,
September
2023
8.6/10
I had a pleasant stay at this hotel with spacious and comfortable rooms on the 3rd floor, offering a lovely pool view. The service was superb, with exceedingly supportive and friendly staff. The location was excellent, right by the beach, making it convenient for beach lovers. The dining experience was of a very good standard, offering quality and variety, although not flawless. The facilities provided added to the overall positive experience.
Rooms
9.0
The rooms were large, comfortable, and not cluttered, with a nice pool view.
Service
9.0
The staff were exceedingly supportive, very caring, and thoughtful throughout my stay.
Location
9.0
The hotel's location by the beach is excellent for beach enthusiasts.
Dining
8.0
The dining experience was of a very good standard, with plenty of choices and very friendly waiters.
Facilities
8.0
The facilities provided at the hotel enhanced my overall experience during the stay.
Daniel
United States,
September
2023
7.4/10
Staying at the hotel was a pleasant experience overall. The rooms were spacious and lovely, especially with the big balcony and sunbeds, but the service was a bit slow at times. The location was great for exploring nearby areas, but dining options could be more diverse. The facilities were good, but some aspects could be improved for a better stay.
Rooms
8.0
I stayed in a superior room facing the golf course, and it was very spacious with large double beds and a fitted wardrobe. The spacious bathroom added to the comfort of the room.
Service
7.0
The staff were friendly and helpful, always checking on us to ensure everything was okay. However, at times, the service was a bit slow.
Location
9.0
The hotel's location between Rota and San Lucar, only 45 minutes from Cadiz, was convenient for exploring nearby areas like Rota, Chipiona, and San Lucar. It was also near long sandy beaches perfect for walks any time of the year.
Dining
6.0
The dining experience was decent, with some room for improvement. The breakfast could have more Spanish-oriented options to enhance the overall dining experience.
Facilities
7.0
The hotel's facilities were sufficient for a comfortable stay, though some areas could be upgraded for a more luxurious experience.
Howard
United Kingdom,
September
2023
7.6/10
The hotel is ideally located between Rota and San Lucar, allowing easy access to Cadiz and Jerez de la Frontera. The rooms are well-equipped and clean with nice terraces, but they tend to be uncomfortably hot. The service is generally friendly and helpful, especially during meals, yet there were some instances of unhappiness observed. The lush and beautifully designed surroundings offer a peaceful ambiance, though the hotel seemed quiet with fewer guests. The dining experience offers a stupendous buffet, and the facilities are well-maintained.
Rooms
7.0
The rooms over the pool and adjacent golf course were very well equipped and clean, all with lovely terraces.
Service
6.0
The service staff, particularly during breakfast and dinner, were cheerful and sympathetic, though some moments of unhappiness were noticed. They were generally helpful but encountered issues unlocking doors.
Location
8.0
The location offers a beautiful setting with well-designed floral surroundings, close to both golfing opportunities and the ocean. It is conveniently situated between Rota and San Lucar, with easy access to Cadiz and Jerez de la Frontera.
Dining
9.0
The dining experience at this hotel is of a high standard, offering friendly waiters and a wide variety of choices, particularly with the impressive buffet options.
Facilities
8.0
Overall, the facilities are well-maintained, providing a satisfactory experience for guests.
Leonard
United Kingdom,
September
2023
9.6/10
If you want to have a blast, this hotel is the one to pick. My 7-year-old daughter is now insisting we only stay here to see PEPE, the hotel's mascot. The junior suite was fantastic with large double sized beds, fitted wardrobe, and a spacious bathroom. It was clean and comfortable, making our stay enjoyable.
Rooms
10.0
The junior suite was incredible with large double sized beds, fitted wardrobe, and spacious bathroom. Clean and comfortable.
Service
10.0
The service was the highlight of this hotel. The staff was amazingly friendly and exceptionally helpful, whether answering questions about the hotel or assisting with nearby events/attractions.
Location
9.0
The location is ideal for those seeking relaxation at the pool/spa/beach or as a base to explore the whole region of Cadiz. It's a perfect setting near a lovely beach.
Dining
9.0
The breakfast selection was very ample and varied. The staff at the thalasso were incredible, especially Javier, the director. A delightful dining experience.
Facilities
10.0
The facilities were top-notch and exceeded our expectations, offering everything we needed for a pleasant stay.
Betty
United Kingdom,
August
2023
7.6/10
The hotel had spacious rooms shaded from the sun and wind, offering comfortable mattresses but lacking extra beds. The pool-view rooms were lovely and big as requested. The service was friendly and attentive, despite some lapses in the four-star standard. The location was convenient for exploring Cadiz and nearby areas. The dining experience varied from tiresome buffet dinners to outstanding cooked-to-order dishes. Overall, the facilities were good but not exceptional, offering a decent stay.
Rooms
8.0
The rooms were spacious and comfortable, with good quality mattresses.
Service
7.0
The staff was friendly, welcoming, and accommodating.
Location
9.0
The hotel was conveniently located for exploring Cadiz and nearby regions.
Dining
7.0
The dining experience ranged from tiresome buffet dinners to outstanding cooked-to-order dishes.
Facilities
7.0
The facilities were decent, providing a satisfactory stay.
Jim
United Kingdom,
August
2023
8.8/10
The hotel offers a clean and comfortable stay with a relaxed vibe and excellent beach access. However, the dining options may not meet high expectations. The service is personalized with attention to detail, enhancing the overall experience.
Rooms
9.0
The rooms are large, very clean, and provide a pleasant view. The proximity to the adult-only pool and beach bar adds to the enjoyment.
Service
9.0
The staff goes above and beyond with personalized service, including preparing bespoke meals for children and checking on guest satisfaction. A great touch!
Location
10.0
Located between Chipiona and Rota, the hotel is on a stunning beach with miles of shoreline. Perfect for a relaxing getaway or as a base to explore the Cadiz region.
Dining
8.0
Facilities
8.0
The hotel provides essential facilities and services to ensure a comfortable and convenient stay. Additionally, the adult-only pool is a nice feature for relaxation.
Beachfront location
Dining timings
Jamie
United Kingdom,
July
2023
8.4/10
My stay at the hotel was delightful, with clean and comfy rooms, friendly staff, and a great location close to the beach and restaurants. The dining experience could be improved with more breakfast options, but overall a pleasant stay.
Rooms
8.0
Our room was a good size for the three of us, with a small fridge, and faced the pool and golf course on the upper floor, ensuring a quiet atmosphere.
Service
9.0
The staff was always friendly and helpful, making our stay enjoyable with their cheerful and sympathetic attitude.
Location
9.0
The hotel's location between Rota and San Lucar, and Jerez de la Frontera, 45 minutes from Cadiz, provided a relaxing stay by the beach in a tranquil area.
Dining
7.0
While the dining options were good, after a week, I found the buffet dinner a bit tiresome. The quality varied, but the waiters were very friendly.
Facilities
9.0
The hotel offered excellent facilities, including car hire, housekeeping, laundry services, and tours/ticket assistance, adding convenience to our stay.
friendly staff
limited dining options
Scott
United States,
June
2023
9.0/10
I had a wonderful stay at this hotel. The rooms were very comfortable for the three of us, equipped with a small fridge/mini-bar, and in excellent condition. The pool was fantastic, especially for the kids. The service was top-notch, with particularly personable and well-mannered staff who were always kind and super friendly. The location was lovely for our daughter, easy to access surrounding areas like Rota, Chipiona, and San Lucar. The dining experience, especially the cooked-to-order omelets and crepes, was outstanding, although the buffet dinner was a bit tiresome after a few days.
Rooms
9.0
The rooms were very comfortable and in excellent condition.
Service
10.0
The service was amazing with super friendly and exceptionally helpful staff.
Location
8.0
The location was lovely for our daughter and convenient for exploring nearby areas like Rota, Chipiona, and San Lucar.
Dining
9.0
The dining experience was outstanding, especially the cooked-to-order omelets and crepes.
Facilities
9.0
The facilities were excellent with attentive staff.
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